FAQ

Frequently asked questions (FAQ)

1. how long does delivery take?
Delivery time depends on the location. Usually, delivery takes 7-15 business days.

2. how can I track my order?
You can track your order on the order tracking page by entering your tracking number.

3. what payment methods do you accept?
All payments are securely processed using leading encryption technologies. We currently accept major bank cards and are working on expanding our payment options.

4. can I cancel or modify my order?
Orders can be modified or canceled within 12 hours of placing it. Please contact us as soon as possible.

5. My item arrived damaged. What should I do?
Please contact us and send a photo of the damage and we will send a replacement or refund.